Terms & Conditions

http://www.VietnamBambooTravel.com is one of the best online travel websites and belongs to Viet Bamboo Travel Corporation whose registered office is 406/51, Cong Hoa Road, Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam.

These terms and conditions constitute an agreement with Viet Bamboo Travel. By entering the site you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly in case there are any changes. Continuing to use the site after a change has been made is your acceptance of those changes.
 
Please read these terms and conditions carefully as they set out the basis upon which Viet Bamboo Travel will accept bookings. Your contract is with Bamboo Travel Corporation.
 

1. Rate

All pricing is reflected in American dollar (USD) per person.
 

2. Included in quoted programs

3. Not included in quoted program prices

4. Deposit and Cancellation

Deposit payment can be settled by telegraphic transfer, credit card authorization letter or through Western Union Global Transfer. Deposits are 30 - 60% of the total amount and this payment is required at the time of booking.


Cancellation charges are as follow and refunds will be based on these calculations.

5. Final Payment

Final payment is settled upon arrival in cash or by credit card. These payments are due in our office or at hotels where clients stay. If reservations are made less than 30 days prior to departure, payment in full is required at the time of booking. If final payments are not received on time, Viet Bamboo Travel may cancel the reservation and invoke the cancellation fee.

Except as otherwise agreed by Viet Bamboo Travel, Client’s payment shall be executed by cash or credit card. Master and Visa cards are accepted. In cases where credit facilities have been agreed with the Client/Agent, payment shall be executed by swift or telegraphic transfer to the appropriate Viet Bamboo Travel's bank account. Any bank charges levied by the sending bank relating to transfers to Viet Bamboo Travel must be paid by the Client/Agent.

6. Refund of Unused services

No Refunds or exchange can be made in respect of accommodation, meals, sightseeing tours, transports or any other services which are included in the tour prices but not utilized by the tour member.

7. Vouchers

Vouchers will be issued by Viet Bamboo Travel after the booked trip is confirmed and payment is completed. A service voucher will be sent by email/fax or snail mail to Clients.

8. Liability and Insurance

Viet Bamboo Travel is not responsible for any loss, injury or damage sustained by passengers incurred due to delay, accidents, natural disaster, political actions and unrest must be borne by Clients. Clients are required to have full travel insurance. Airline schedules and local conditions may affect accommodation and itineraries. Should this occur, will endeavor to substitute suitable arrangement of similar value. Participation on any tour implies full agreement to above conditions by all parties involved.

9. Confirmation

All confirmations are generally confirmed by return fax or e-mail within 24 working hours. In case immediate confirmation is not possible, we will inform you of the booking status at the time of reservation.

10. Children discount

11. Group journey Additional Conditions

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@Viet Bamboo Travel, International Tour Operator License No. 01245/TCDL.
Ho Chi Minh City Office: 406/51, Cong Hoa Road, Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam.
Email sales@vietnambambootravel.com Phone+84 28 3811 6800, Fax: +84 28 3811 6820.
Hanoi Office: 49/75, Huynh Thuc Khang Street, Lang Ha Ward, Dong Da District, Hanoi, Vietnam. Phone+84 24 3974 8776
Hebrew information and recommendations: www.exotic.co.il
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